Refund policy

Returns & Exchanges

  • Returns must be made within 30 days of initial purchase.
  • Returns must include the original receipt. No exchange can be issued without a receipt. 
  • Returned items must be in marketable shape. Items with wear-and-tear, shrinkage, or stains may not be exchanged. 
  • The Commerce Connection does not issue monetary refunds. Returned items may be exchanged for store credit, at the same value as the initial purchase price 
  • The Commerce Connection does not offer store credit in the case of supply-chain related delays. 

All Returns and Exchanges are at the discretion of the store managers.  Please email all requests to csacommerceconnection@gmail.com